FAQ

Question: Why should I use vi360 photography over other photographers?
VI360 photography offers the latest in hi-res technology using professional equipment including DSLR cameras, wide angle lenses and extensive pro processing software. I do not take short cuts in processing, each photograph is individually reviewed for correct colour, editing and lighting to ensure that you are provided pictures offering a true view of the property. You will then receive web and print-ready photos in medium and high resolutions.

Question: How do I book an appointment?
Call, email or go to the contact page and fill in the required information with your preferred appointment date and time. You will be contacted as soon as possible to confirm your appointment.

Question: What method of payments do you accept?
Check, cash, and credit cards.

Do I need to prepare for the photo shoot?
Most importantly, clear away all of the clutter... clean off the fridge... hide all pet and
child toys, family pictures etc. and open up rooms by taking out some furniture.

How do I get my pictures?
Your medium resolution pictures will be sent that night by email for review.
The high resolution photos can be downloaded from Drop Box or sent on disc.

How long will vi360 keep my pictures?
A disc of all photos and tours are stored for 7 years. Tours online stay for 24 months unless renewed.

Question: Can I have a photo only shoot?
Answer: Yes, half of my shoots are 'photo only' without a tour. Same price.

Question: Can I have a virtual tour added to my photo shoot?
Answer: Yes, virtual tours are No additional charge.
And you get all of the regular tour services including MLS posting.

Question: What is the average total cost?
Answer: Most situations are best represented in 20 to 30 photos. So the
typical cost will be the base price of $175 to $225. . That includes everything, high/low res photos and tour if desired.
ALL photos are magazine quality, hi-res photos... ''quality is not cheap".

Question: How quickly will my tours be online?
Answer: Virtual Tours are typically processed within 8 to 24 hours of being photographed. There may be a delay if your tour is shot over a weekend.

Question: Are your tours MLS compliant?
Answer: Yes. I offer multiple viewing formats for each virtual tour. The different formats are viewable by clicking on unique links that I email to you. Each type of tour has a varying degree of feature restriction so as to allow you to use the tour with the most features while still while meeting the requirements of your local MLS. You get both BRANDED and UN-BRANDED links!

Question: How many scenes can be included in each tour?
Answer: The tour window supports 35 photos plus up to 7 full 360s, if ordered.


Question: Can more photos be ordered beyond the basic 30?
Answer: Yes, it is possible to exceed the 30 photo base. Please determine how many photos you desire before the shoot. Additional 10 photos is $75 and are full hi-res quality photos.

Question: Is there a minimum number of photos per property size?
Answer: Yes, homes over 2750 sqft require a min of 35 photos; estates and commercial properties require a min of 2 hour shoot. There is just no way to properly represent these properties with anything less.

Question: If I change my company or contact information, do I have to recreate my tours?
Answer: No. If you change your contact information, you simply need to let me know and I will update the changes in your online profile. All of your tours will automatically update and the existing links to the tours will remain the same.

Question: Can I add a video to my tours?
Answer: Yes. You can have a video produced at the same time as the photo shoot and inserted into your tour.

Question: Can I include a printable flyer on my tour?
Answer: You have several flyer designs to choose from in your client portal. they can be printed or sent by email. No additional charge.